Troubleshooting

Repair vs Replace

Repair vs Replace

The Issue at Hand Over the past two weeks I’ve been presented with this dilemma 4 different times.  Anywhere from a broken laptop screen to a dead hard drive, the question is, “Should I fix my computer or just replace it?”  Inevitably, the follow up question is, “What would you do?”  This is always a difficult question for me, I want to offer the best possible...

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Prevent Spyware – Slow Down A Little

Spyware and Viruses are becoming a larger and larger problem as the year goes by.  The only research I’ve done into that fact is the number of instances that I’m seeing pop up on my clients’ computers.  It’s moving from a “Common Home PC / Occasional Work PC Issue” to a “Common Everyone Issue”.    Now I’m forced to answer the hard...

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Computer Trick: App Specific Volume

Computer Trick: App Specific Volume

Did you know that you can set the volume level individually for different applications on your Windows computer?  Well, in Windows 7 for sure.  Most computer users are familiar with the Speaker Icon in the System Tray (the area by your clock) on your computer and most of those users are able to click on that speaker and adjust the volume higher or lower depending on their hearing or lack there...

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The DSL Filter Trick

The DSL Filter Trick

One of my favorite things to say is, “You learn something new every day.”  I don’t know how true that is, but I’m positive that I don’t know everything there is to know and it turns out that I’m reminded of that fact on a fairly regular basis (nearly daily) by learning something new.  Recently I learned something new about a piece of technology that I had thought I had left in the...

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Rule Number Never: Blame Someone Else

Rule Number Never: Blame Someone Else

It seems to me that the number one rule for techs these days is “Blame Someone Else”.  They are really ruining things for those of us that would like to, you know, help our clients.  It seems lazy and almost offensive to me for someone to leave their client with a single sentence prognosis that places all the blame on someone not even in the conversation while getting the tech away...

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Make Your Old PC Relevant Again

Make Your Old PC Relevant Again

Over and over again, it seems like I’m telling folks that they need to just replace that old computer with something newer.  In the long run it really will save you a ton of headaches.  Unfortunately, with Washington doing it’s best to blow all of your money and both political parties coming up with fun new ways to get more out of you, buying a new computer isn’t always the...

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